Carpet Cleaning: 13 Step Service Promise for Cleaning Success Riverside CA- Taking the proper steps for professional carpet cleaning is the way to not only properly clean a room of carpet, but it is designed to ensure the happiness of our customers. Pure Solutions carpet and upholstery cleaning takes great pride in the interaction with our customers. We want to make sure your carpets are as clean as they have ever been, and we want to make your experience is easy and enjoyable as possible. After being in this business for so many years, we know what it takes to get your carpets cleaned and put a smile on your face. We have created a 13 step service promise that will maximize the overall experience and cleaning results in your home, whether it is carpet, upholstery, tile & grout, or any type of carpet repair. Our number one goal is your satisfaction, we know that there are hundreds of choices to choose from in this industry. That is why we treat each and every customer like you were our first. Providing five star customer service, promoting healthy indoor air quality, contributing & giving back to our community, and making a slight difference for a healthy environment is the backbone of our company. Ensuring a strict service promise gives you some insight on what to expect from us at the time we arrive at your home..
Our 13 step service promise:
- Arrive at your home on time in uniform
- Sweep your patio so debris do not enter
- Politely greet you and do a thorough walk through of your home
- Make recommendations for any problem areas we come across
- Protect hard surfaces and corners from the equipment used for cleaning
- Pre-vacuum
- Move light furniture
- Dust baseboards
- Apply our green carpet cleaning solution
- Power scrub with our industrial floor machine
- Extract dirt with our low moisture cleaning process
- Professionally groom carpet pile
- Do a final walk through after services are rendered
We take these steps to success for each and every customer we service so you will always choose us for your carpet cleaning needs. Call us today at 951-787-8787 for a free estimate.